How do I turn on remote support?

If your working through an issue and our team asks for ARS Advanced Remote Support to be enabled follow the guide here: https://docs.platform9.com/openstack/troubleshooting/enable-ars/

Note: Despite being based on SSH, enabling this capability does not expose your host to SSH login from any network, only Platform9’s. It leverages the host’s existing secure connection to the Platform9 cloud controller, and does not require any firewall changes to your host or network.